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Service Promises of The Apogee Insurance Group, a Berkshire Hathaway Company under Gateway Consolidated
Apogee Insurance Group's High Tech, High Touch approach allows us to commit ourselves to these outstanding Service Promises:
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All submissions received by submissions@apogeeinsgroup.com are acknowledged with an email back to you within 15 minutes of receipt during business hours (EST). |
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Renewal process starts 90 days prior to expiration |
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During business hours (EST) reach a live account manager via telephone by pressing “A” for assistance. |
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Immediate response to your bind request during business hours (EST) |
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Policies and endorsements are reviewed and forwarded to you within 5 days of our receipt from the insurer. |
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All emails and return phone calls are made within 4 business hours |
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